FYI 8: Setting Standards

The Standards of Excellence is a customer service initiative geared toward bringing both excellence and service together. We talked to our Human Resources training coordinator to find out how the initiative came about and what positive outcomes have taken place since its inception.

Special Guest: Lisa Jones | Training Coordinator, Human Resources
Host: Sherry Fletcher | Director of Marketing and Civic Engagement
Co-host: Jasmine Sievert | Video Specialist